MS Asia | Educational services in Malaysia

Privacy Policy - MS Asia for Educational Services and Development

Privacy Policy

MS Asia for Educational Services and Development - www.msasia.com.my

This privacy policy has been compiled to better serve individuals concerned with how their Personally Identifiable Information (PII) is used online. PII, as described in US privacy and information security law, refers to information that can be used on its own or with other data to identify, contact, or locate a single person, or to identify an individual within a specific context. Please read our privacy policy carefully to gain a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from people who visit our website or application?

When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, open a support ticket, or enter information on our website.

Provide feedback regarding our products or services.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To personalize your experience and deliver content and product offerings relevant to your interests.
  • To improve our website in order to better serve you.
  • To respond more effectively to customer service requests.
  • To administer contests, promotions, surveys, or other site features.
  • To process transactions quickly.
  • To request ratings and reviews of services or products.
  • To follow up after correspondence (live chat, email, or phone inquiries).

How do we protect your information?

We do not use vulnerability scanning or PCI compliance scanning.

We collect credit card information but were not aware that PCI compliance scans are now required.

We use regular malware scanning.

Your personal information is stored behind secured networks and is only accessible by a limited number of individuals with special access rights, who are required to keep the information confidential. Additionally, all sensitive/credit information you provide is encrypted via Secure Socket Layer (SSL) technology.

We implement various security measures when users place orders or enter, submit, or access their information to maintain the safety of personal data.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?

Yes. Cookies are small files that a website transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture certain information. For example, we use cookies to help remember and process items in your shopping cart. Cookies are also used to help us understand your preferences based on past or current site activity, enabling us to provide improved services. We also use cookies to compile aggregate data about site traffic and interactions to enhance user experience in the future.

We use cookies to:

  • Help remember and process items in the shopping cart.
  • Understand and save user preferences for future visits.
  • Track advertisements.
  • Compile aggregate data about site traffic and interactions.

You can choose to have your computer warn you each time a cookie is sent, or you can disable cookies through your browser settings.

If cookies are disabled:

Some features of the site may not function properly.

Third-party disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties.

Third-party links

We do not include or offer third-party products or services on our website.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires commercial websites and online services to post a privacy policy. It applies to any business that collects Personally Identifiable Information from California consumers.

According to CalOPPA, we agree to:

  • Allow users to visit our site anonymously.
  • Post a visible privacy policy link.
  • Notify users of privacy policy changes.

Do Not Track signals:

We honor Do Not Track signals.

Third-party behavioral tracking:

We allow third-party behavioral tracking.

Children’s Online Privacy Protection Act (COPPA)

We do not specifically market to children under 13 years of age.

Fair Information Practices

In case of a data breach:

  • Users will be notified via email within 7 business days.
  • Users will be notified via website notification.

CAN-SPAM Act

We collect your email to:

  • Send updates and respond to inquiries.
  • Process orders.
  • Send marketing communications.

Contact Us

If you have questions regarding this privacy policy, you may contact us:

Website: www.msasia.com.my
Address: 1.22.02, M City Jalan Ampang, No 326, Jalan Ampang, Kuala Lumpur, Malaysia
Phone: +6 017 224 1820